Terms of Service for eBay Store Management
Last updated: November 2026 · eBayPro Management (Pvt.) Ltd. — demo prototype terms for illustration.
1. Service scope
eBayPro Management (“the Agency”) provides management services for clients’ eBay USA stores, including listing management, order operations, supplier coordination, dispatch and tracking, expense records, and monthly reporting, as described on the Services page. The exact scope for each client is set out in their signed Service Agreement.
2. Client responsibilities
The client must: (a) own, or be authorised to operate, the eBay account; (b) keep payout and bank details accurate with eBay; (c) provide accurate product and listing information as agreed; (d) in the Owner-Funded model, fund supplier purchases as agreed; (e) respond reasonably to questions about orders, returns and statements within the agreed query window.
3. Fees — two models, no upfront or monthly fees
There are no upfront or monthly management fees in either model. Investor-Funded: the Agency arranges the purchasing capital and manages everything; the client receives 25% of final net profit. Owner-Funded: the client provides the purchasing capital and the Agency handles complete management; net profit is split 50/50 (client 50% / agency 50%). Net profit is gross sales minus product/supplier cost, eBay fees, shipping and other eligible costs, including refunds, returns and chargebacks. Example: $10,000 − $6,000 − $1,000 − $500 = $2,500 net profit; Owner-Funded: $1,250 to the client; Investor-Funded: $625 to the client. The Agency’s share is invoiced separately and is not taken from the client’s payouts.
4. Accounts, payouts and access
The client’s eBay account remains under the client’s ownership, and payouts go directly to the client’s linked bank account. The Agency never touches payouts and never asks for the client’s eBay password. Access is by official eBay OAuth only, granted after approval.
5. Payment
Monthly statements are issued after the close of each period, with a client query window. The Agency invoices its share separately. Payment terms are set out in the Service Agreement. Overdue invoices may pause new listing or ordering work until settled, as set out in the agreement.
6. Returns, refunds and chargebacks
Buyer returns and refunds are handled per eBay policy. Refunds, returns and chargebacks are deducted from net profit before the profit split, as described in the Returns & Refunds policy.
7. Termination
Either party may end the agreement on the notice set out in the Service Agreement. On termination, the Agency hands over the client’s records and open orders, and revokes its access. Fees already earned up to termination remain payable.
8. Limits
The Agency does not guarantee sales, revenue, search ranking, or continued eBay API access. eBay policies, fees and platform availability are controlled by eBay. Nothing in these terms is tax or legal advice.
9. Contact
Demo contact: hello@ebaypro.example (illustrative address for this prototype).